Recent industry trends indicate the challenge of self-pay collections within the revenue cycle management (RCM) space will continue to rise, driven primarily by the increasing number of consumers opting for high deductible health plans.

This white paper will discuss how an account scoring and segmentation approach can proficiently determine the propensity to pay for outstanding self-pay accounts, review the most common account segmentation errors to avoid and conclude with a case study on how a provider effectively implemented account segmentation.